FAQ

RabbitHow Many dogs are walked at one time?

I walk a maximum of four dogs at one time to ensure I can give all of the them ample supervision.

Will I get to meet you?

Yes. I will arrange a meeting with you and your pet and if deemed necessary I will do a free trial walk with your dog. If we agree to commence either the dog walking or pop in service I will complete booking and registration forms and pick up a key from you if needed and payment.

Do you pick my dog up?

Yes. I will pick up your dog from a location of your choice within the areas I cover.

Are you insured?

Yes. I am fully insured, I also have a valid DBS certificate. Please ask if you wish to see the certificates.

What do you do in case of emergency?

In the unlikely event of an emergency, I will contact you (or your nominated emergency contaCatct) as soon as possible. If veterinary treatment is needed I will take your pet to your nominated practice, or depending on the circumstances, the nearest one.

Will my dog be supervised at all times?

Yes. Your dog will never be left unsupervised whilst out walking and in my care.

What do you do in hot weather to ensure the dogs safety?

In the hot weather I always have bottles of water with me for the dogs. My vehicle also has it’s built in air conditioning and I also have a separate air conditioning unit that is in the dog cage itself.

What security measure do you have?

Your key will be kept secure and away from your personal information. Your key will be coded so it can not be identified to your property. Your personal details will also be kept secure and never shared with third parties under the Data Protection Act of 1998.

Do you offer services on weekends and Bank Holidays?

Yes I do, however, I do not work on Christmas Day and Boxing Day. I also do not offer dog walking at weekends unless as part of a block booking of five or more days in a row.

What happens in bad weather?

Bearded DragonI get wet! All of the dogs I walk will be dried and cleaned as much as possible before leaving them.

Do you walk dogs off the lead?

Yes, once I can trust the dog’s recall and have your written permission. Dogs that have poor recall will be walked on a long lead so they can still have some freedom to run and play.

Does my dog need to be vaccinated?

Yes. I will not walk a dog that is not up to date with it’s vaccinations.  I will ask to see documentation regarding this. This is to ensure the health of all of the dogs in my care.

Will my dog be walked for the hour I pay for?

Yes, your dogs walking time will not start until we reach the area they will be walked.
FAQ